Pip Claimants Paid Millions After DWP's Bungled Benefit Guidance The Department for Work and Pensions (DWP) has a record of providing flawed guidance on benefits.
The latest instance involves over £660,000 paid in error to hundreds of Personal Independence Payment (Pip) claimants after the DWP acknowledged its staff had given them incorrect advice.
The root cause of this mistake is straightforward: DWP employees told claimants they couldn't apply for Pip without a National Insurance number.